E Signature Card UAE | Things You need to Know in 2026

What is an E-Signature Card in UAE?
An e-Signature Card is a government-approved digital signing card used in the UAE. It lets authorized people sign official documents online. The signature has full legal value under UAE labour law.
The card works through secure digital identity checks. It links the signer to a verified profile. Every signature creates a traceable audit record. Ministry of Human Resources and Emiratisation introduced the e-Signature Card to replace manual signing.
The goal was speed, accuracy, and fraud control. It also supports the UAE move toward paperless government services. This card is mainly used for labour and employment actions.
Examples include labour contracts, amendments, and terminations. It is also used during end-of-service and exit processes.
Old PRO Card vs New e-Signature Card
The old PRO card relied on physical presence. It required visits, paperwork, and manual approval. The e-Signature Card works online. Signing takes minutes, not days. Documents stay digital from start to finish.
UAE digital transformation, quick facts
- Most MOHRE services now run online
- Labour contracts are issued digitally
- Physical signatures are no longer required in most cases
- Employers can sign from anywhere using secure access
This shift reduced delays and improved compliance across the UAE workforce.
Why E-Signature Cards Matter for UAE Businesses

E-Signature Cards play a key role in daily business operations in the UAE. They connect directly with Ministry of Human Resources and Emiratisation systems. Most labour actions now pass through digital channels.
Labour contracts depend on secure digital signing. Offer letters, job amendments, and renewals use the same process. Without an e-Signature Card, these steps stop.
End-of-service actions also rely on signed records. Final settlements, contract closures, and employee exits need verified signatures. Accurate records protect both employer and employee.
The card reduces manual errors. It cuts approval time. It creates a clear audit trail for inspections or disputes.
This system supports the UAE digital transformation drive. Government services now focus on speed, security, and paperless workflows. Businesses that adapt early face fewer delays and lower compliance risk.
Managing employee contracts? Calculate end-of-service benefits with our Gratuity Calculator UAE.
Types of Digital Signatures in UAE
Digital signatures in the UAE are not all the same. Each type serves a specific purpose. Choosing the wrong one can delay approvals or reject documents.
Below is a clear breakdown.
E-Signature Card (MOHRE-Specific)
This card is designed for labour and employment matters. It links directly with Ministry of Human Resources and Emiratisation systems.
Common use cases include:
- Signing labour contracts
- Approving offer letters
- Contract amendments
- Employee termination documents
The card is issued through TASHEEL service centers. Biometric verification is required. The card works with MOHRE portals and apps only.
It is mandatory for many employer actions.
Digital Signature Certificate (DCSP-Issued)
This is a broader digital signing solution. It is issued by licensed Digital Certification Service Providers.
Typical uses include:
- Commercial contracts
- Banking documents
- Board resolutions
- High-value agreements
It relies on PKI encryption and digital certificates. It is not limited to labour systems. Some government portals accept it, others do not.
It suits corporate and legal workflows.
UAE Pass Digital Signature
This option targets individual users. It integrates with UAE government platforms.
Common uses:
- Government forms
- Personal declarations
- Selected business services
It is not a replacement for MOHRE e-Signature Cards. Employers cannot rely on it for labour contracts.
Comparison Table: Digital Signature Types in UAE
Feature 1203_03ec71-2e> | E-Signature Card 1203_71bb1b-4f> | Digital Certificate (DCSP) 1203_2a0601-4c> | UAE Pass 1203_dc38c0-a3> |
|---|---|---|---|
Primary Use 1203_8b7399-0f> | Labour contracts 1203_c15bbd-2f> | Commercial documents 1203_194285-93> | Govt services 1203_59470d-55> |
Issuing Body 1203_17df96-7d> | TASHEEL 1203_c570b5-f8> | Licensed DCSP 1203_2d21ee-15> | UAE Government 1203_741762-20> |
MOHRE Accepted 1203_0f04fd-ea> | Yes 1203_eb46d1-a9> | Limited 1203_31e16c-f5> | No 1203_83a09f-ac> |
Biometric Required 1203_5731bb-6d> | Yes 1203_e2187e-d2> | Yes 1203_a780d8-2c> | Yes 1203_6ed9ef-4a> |
Best For 1203_384b84-8e> | Employers, HR 1203_6b4be4-49> | Corporates, legal 1203_b33a0a-f6> | Individuals 1203_143174-a5> |
Choosing the right option avoids compliance issues. For employment matters, the MOHRE e-Signature Card remains essential.
Legal Framework: Is E-Signature Card Legally Valid in UAE?
Yes, an e-Signature Card is legally valid in the UAE. Its legal force comes from federal law and MOHRE regulations. Courts and government systems recognize it when used correctly.
Below is the legal base, explained simply.
Federal Electronic Transactions Law
(Federal Decree-Law No. 46 of 2021)
This law governs electronic transactions across the UAE. It confirms that electronic signatures carry the same legal weight as handwritten ones.
Key points from the law:
- Electronic signatures are legally binding
- Digital records are valid evidence in court
- Consent cannot be denied only because it is electronic
What makes it binding:
- Clear identity of the signer
- Secure method of signature creation
- Ability to detect changes after signing
When these conditions exist, the signature is enforceable. Courts treat it like a physical signature.
This law replaced older frameworks and aligned the UAE with global standards.
MOHRE Recognition and Requirements
The Ministry of Human Resources and Emiratisation formally recognizes e-Signature Cards. They are mandatory for many labour-related actions.
MOHRE requires:
- Verified identity of the authorized signatory
- Biometric validation through approved centers
- Use of MOHRE systems or linked platforms
Labour law integration:
- Employment contracts must be signed digitally
- Contract changes require e-signatures
- Termination records use the same system
If a contract is not signed through approved channels, MOHRE may reject it.
Free Zone Regulations
Free zones follow federal principles with local rules.
DIFC (Dubai International Financial Centre)
Dubai International Financial Centre applies its own electronic transactions law. It recognizes advanced and qualified electronic signatures.
DIFC companies:
- Can use MOHRE e-Signature Cards for labour matters
- May use other digital signatures for commercial contracts
Employment matters still align with UAE labour requirements.
ADGM (Abu Dhabi Global Market)
Abu Dhabi Global Market has a separate electronic transactions framework. It recognizes digital signatures under its regulations.
ADGM entities:
- Use MOHRE systems for labour permits
- Follow ADGM rules for commercial agreements
Dual compliance is common.
Documents You Can Sign Electronically
Allowed:
- Labour contracts
- Employment amendments
- Offer letters
- Work permit approvals
- Company formation documents
Not allowed:
- Certain notarised acts
- Court affidavits
- Documents requiring physical notarisation
Always check the authority before signing.
Legal Update: 2024–2025
Recent updates confirm:
- Wider acceptance of digital records in disputes
- Stronger audit trail requirements
- Higher penalties for misuse of digital identities
MOHRE continues expanding digital-only processes. Using an approved e-Signature Card reduces legal risk.
Who Needs an E-Signature Card in UAE?

An e-Signature Card is not limited to one role. It applies to anyone legally signing employment or labour documents in the UAE.
Below is a clear breakdown by role.
For Business Owners
Business owners need an e-Signature Card to stay compliant. MOHRE no longer accepts manual signatures for many processes.
You need it to:
- Sign labour contracts digitally
- Approve offer letters and amendments
- Process employee terminations
- Handle work permit actions
Your responsibility is accuracy. Any error or misuse can create legal risk. You must protect the card and PIN. Only authorised use is allowed under UAE law.
For Authorized Signatories
Authorized signatories act on behalf of the company. They may be managers, directors, or legal representatives.
You need an e-Signature Card if:
- Your name appears on the trade license
- You are delegated signing authority
- You sign contracts in MOHRE systems
Delegation must be documented. MOHRE may request proof of authority. Without it, transactions can be rejected.
For HR Managers and PRO Service Providers
HR teams rely on speed and accuracy. An e-Signature Card makes this possible.
It helps with:
- Faster employee onboarding
- Contract renewals and updates
- Bulk hiring approvals
- Record keeping for audits
PRO service providers also use it daily. It reduces physical visits and delays. This saves time for employers and employees alike.
Complete Cost Breakdown: E-Signature Card Pricing in UAE

Understanding the cost helps you plan better. Most fees are fixed by the government. Extras depend on how you apply.
Government Fees
The base cost is set by MOHRE and related service channels.
- Card issuance fee: AED 120 This covers creation of the e-Signature Card.
- Personal file opening: AED 80 Required if no active personal file exists.
Total government cost: AED 200
This amount applies to most first-time applicants.
Additional Costs to Consider
Some costs are optional. They depend on your situation.
- Service provider fees charged by Tasheel or authorized typing centers. Usually ranges from AED 50 to AED 200.
- Renewal costs paid when the card expires. Often similar to the original issuance fee.
- Replacement card fees applies if the card is lost or damaged. Extra documents may be required.
- Expedited processing charges same-day or priority service may cost more.
Always ask for a receipt. Fees can change without notice.
Cost Comparison Table
Service 1203_c3e40d-98> | Government Fee 1203_f54414-20> | Service Provider 1203_5e33a6-ca> | Total 1203_874345-fd> |
|---|---|---|---|
Traditional PRO Card Process 1203_fab527-34> | Varies 1203_c7bcb3-82> | High 1203_4d0caa-52> | High 1203_7a1f08-9a> |
E-Signature Card 1203_64ffe9-1d> | AED 200 1203_931198-bf> | Low to Moderate 1203_c83d44-be> | Lower 1203_1af9a2-4e> |
Key takeaway:
- The e-Signature Card reduces long-term costs.
- It cuts repeat visits, paperwork, and delays.
Benefits of E-Signature Cards for UAE Businesses
E-Signature Cards change how companies handle people, paperwork, and compliance.
- They remove delays.
- They reduce risk.
- They support growth.
Operational Benefits
Time Efficiency
E-Signature Cards speed up daily operations.
- Labor contracts are signed in minutes, not days
- No physical visits for routine approvals
- Remote signing works inside and outside the UAE
- 24/7 access through the MOHRE system and mobile app
HR teams no longer wait for managers to be present. Employees sign faster. Approvals move without bottlenecks.
Cost Savings
Digital signing cuts direct and hidden costs.
- Less paper and printing
- No courier or scanning expenses
- No need to store physical files
- Fewer visits to Tasheel centers
- Lower dependency on PRO services
Over a year, these savings add up. Especially for companies with frequent hiring.
Security and Compliance Benefits
Enhanced Security
E-Signature Cards are built for protection.
- PKI encryption secures each signature It links the signer to the document.
- Fingerprint and ID verification confirm identity
- Signed documents cannot be altered
- Every action creates a time-stamped audit trail
This reduces fraud risks. It also protects employers during disputes.
Legal Compliance
Compliance is automatic.
- Signatures meet UAE electronic transaction laws
- MOHRE-approved formats are enforced by the system
- Records stay available for audits
- Digital files are easier to retrieve and verify
This lowers compliance errors. It also simplifies inspections and internal reviews.
Business Growth Benefits
Scalability
E-Signature Cards support expansion.
- Onboard many employees without delays
- Handle bulk contracts during peak hiring
- Support remote hiring and overseas signatories
Growing teams do not slow operations.
Professional Image
Digital processes improve perception.
- Faster onboarding builds trust
- Employees feel confident in clear systems
- Partners see modern business practices
Speed and clarity improve relationships.
Real-World Scenario
How Ahmed saved 15 hours each month
Ahmed runs a logistics company with 50 employees. Before e-signatures, contract updates took days. Managers waited for physical files.
After switching to E-Signature Cards:
- Contracts were signed the same day
- HR reduced follow-ups
- Monthly admin time dropped by 15 hours
That time shifted to operations and planning.
How to Apply for E-Signature Card UAE: Step-by-Step Guide

Applying for an E-Signature Card is straightforward if you prepare properly. Most delays happen due to missing details.
Follow these steps to avoid issues.
Before You Apply: Prerequisites
Check Your Eligibility
You can apply if all points below are met.
- You hold a valid Emirates ID or passport
- Your business or establishment is active in the UAE
- You are legally authorised to sign for the company
Authorisation matters. MOHRE verifies signatory rights before issuing the card.
Documents Required
Prepare these documents in advance.
- Passport copy, valid and clear
- Emirates ID copy, front and back
- Recent passport-sized photograph
- Trade licence copy
- Establishment card
- Memorandum of Association for companies
- Board resolution if adding a new signatory
- Previous PRO card if upgrading
Keep both soft and printed copies. Mismatch in details causes rejections.
Application Process (Two Methods)
Method 1: Apply Through TASHEEL Service Centers
Step 1: Locate Your Nearest TASHEEL Center
TASHEEL centres are available across the UAE.
- Dubai
- Abu Dhabi
- Sharjah
Choose a branch linked to your labour file.
Step 2: Visit the Center with Documents
At the centre:
- Documents are checked
- Labour file is verified
Processing usually takes the same day. Some cases need 24 to 48 hours.
Step 3: Complete the Application Form
You will provide:
- Personal details
- Establishment number
- Signatory role
Errors here cause delays.
Step 4: Biometric Verification
This step is mandatory.
- Fingerprints are scanned
- Photograph is captured on-site
It links your identity to the card.
Step 5: Pay Fees
Accepted methods usually include:
- Debit card
- Credit card
Always keep the payment receipt. It helps in tracking issues later.
Step 6: Receive the Card
You may receive:
- Digital credentials by email
- Physical card, if issued
Delivery depends on the centre and service type.
Method 2: Apply Through Authorized Companies
You can also apply through MOHRE-approved service providers.
Advantages include:
- Faster handling
- Document review before submission
- Reduced errors
This option suits busy employers. It involves extra service charges.
Common Application Mistakes to Avoid
Many applications fail for simple reasons.
Fixing these early saves time and repeat visits.
How to Activate Your E-Signature Card
Activation links your identity with MOHRE systems. Without activation, the card cannot be used for any transaction. Most users complete this once.
Activation Requirements
Before starting, make sure you have everything ready.
- Issued e-signature card
- Active Emirates ID
- Access to MOHRE portal or mobile app
- Emirates ID card reader
First-time users may need a one-time MOHRE or TASHEEL visit. This step verifies identity and system access.
Card readers are mandatory. They connect the card securely to MOHRE platforms.
Activation Process (Step-by-Step)
Step 1: Insert Card into Reader
Place the card into a compatible reader. Most USB smart card readers work.
They are available at:
- Computer stores
- Online marketplaces in UAE
- Some TASHEEL centers
Install drivers if prompted.
Step 2: Access MOHRE Portal or App
Log in using:
- UAE Pass, or
- MOHRE username and password
First-time users must complete registration. Match details exactly with Emirates ID records.
Step 3: Initialize the Card
You will be asked to set a PIN.
Choose a secure PIN:
- Avoid birth dates
- Avoid repeated numbers
- Do not share it
The PIN protects your legal authority. MOHRE treats it like a handwritten signature.
Step 4: Test the Card
MOHRE allows a test signing.
- Use a sample document
- Confirm signature appears correctly
- Check confirmation message
Once successful, the card is active.
Troubleshooting Activation Issues
Problems can happen. Most are easy to fix.
Card not recognized
- Check reader drivers
- Try a different USB port
- Restart the system
PIN issues
- Multiple wrong attempts may block the card
- Visit TASHEEL for reset
System errors
- Clear browser cache
- Update the MOHRE app
- Try another browser
Still not working
- Contact MOHRE support
- Visit a TASHEEL service center
- Bring Emirates ID and receipt
Early testing avoids delays during contract signing.
How to Use Your E-Signature Card: Practical Applications
Once activated, the e-signature card becomes part of daily business work. It replaces physical signatures across MOHRE systems.
Signing Labor Contracts Through MOHRE System
This is the most common use.
Step-by-step process
- Log in to the MOHRE portal or app
- Create or upload the labor contract
- Review employee details carefully
- Apply your e-signature using the card
- Submit the contract
What employees see
- Employee receives a notification
- They review terms through MOHRE
- Employee signs digitally
Timeline for approvals
- Most contracts finalize within 24 to 48 hours
- Delays usually relate to missing details
This process creates a legally binding record.
Processing Work Permits and Visas
E-signature cards are required for many visa steps.
- Sign work permit applications
- Approve employment visa requests
- Confirm offer letters
MOHRE accepts only authorized digital signatures. Manual signing is no longer supported in most cases.
This reduces visits and speeds approvals.
Amending Employment Contracts
Employment terms change over time. E-signatures handle updates safely.
Common amendments include:
- Salary increases or reductions
- Job title or role changes
- Contract renewals and extensions
Each amendment creates a digital trail. Both employer and employee must sign. This protects both sides in disputes.
End-of-Service and Termination Processes
Termination documents also require signatures.
- Final settlement approvals
- End-of-service benefit confirmations
- Exit and clearance documents
MOHRE records these actions permanently.
Before settlement, always verify figures. Calculate accurate gratuity amounts with our Gratuity Calculator UAE. This avoids disputes and payment delays.
Available Channels for Using E-Signature
You can use the card through multiple channels.
- MOHRE mobile app
- MOHRE website portal
- TASHEEL service centers
- Authorized Tawseel vehicles
All channels connect to the same system. Choose the option that fits your workflow. Correct usage ensures compliance and speed.
Digital Certification Service Providers (DCSP) in UAE
Digital signatures in the UAE rely on trusted technical providers. These providers are called DCSPs.
What Is a DCSP?
A DCSP is a licensed Digital Certification Service Provider. It issues digital certificates used to create secure electronic signatures.
These certificates confirm:
- Who signed the document
- When it was signed
- That the document was not altered
DCSPs support high-risk and multi-platform transactions. They are different from TASHEEL.
Key difference
- TASHEEL issues MOHRE e-signature cards
- DCSPs issue broader digital certificates
TASHEEL focuses on labor and employment matters. DCSPs cover business, banking, and cross-platform use.
TDRA Licensing Requirements
DCSPs operate under strict rules. They must be licensed by the Telecommunications and Digital Government Regulatory Authority (TDRA).
To get approval, providers must:
- Meet encryption and security standards
- Use certified PKI infrastructure
- Maintain audit logs
- Pass regular compliance checks
Why this matters:
- Prevents identity misuse
- Protects sensitive data
- Ensures signatures hold legal value
Unlicensed providers are not legally recognized.
Major DCSPs in UAE
The UAE has several approved DCSPs. These providers offer advanced digital signing services.
Common services include:
- Digital certificate issuance
- Secure remote signing
- Enterprise-level document validation
- Integration with ERP and CRM systems
When to use DCSP vs TASHEEL
- Use TASHEEL for MOHRE labor transactions
- Use DCSP for banking, real estate, or multi-agency contracts
Many businesses use both systems together.
ICP (Federal Authority) Services
The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) plays a key role.
ICP provides:
- Digital identity verification
- Timestamp services
- Validation Gateway access
The Validation Gateway confirms:
- Certificate authenticity
- Signature integrity
- Legal timestamp accuracy
This adds an extra layer of trust. DCSPs, TASHEEL, and ICP together form the UAE’s digital signature framework.
E-Signature Card Security: Protecting Your Digital Identity
Security is the core reason the UAE moved to e-signature cards. Every action done with the card is traceable, verifiable, and protected by law.
Built-in Security Features
PKI encryption
The card uses Public Key Infrastructure. In simple terms, your signature is locked with a private digital key. Only authorized systems can verify it.
Biometric authentication
Your fingerprint is linked to the card. No fingerprint, no signing.
Unique code system
Each signature creates a unique digital code. That code proves who signed and when.
Tamper-proof technology
Any change to a signed document breaks the signature. This protects documents from edits or misuse. These features meet UAE government security standards.
Best Practices for Card Security
Follow these steps to stay safe:
- Keep your PIN private at all times
- Never share the card with staff or colleagues
- Store the card securely when not in use
- Use the card regularly to spot issues early
- Check confirmation receipts after each transaction
If something looks wrong, act fast.
What to Do If Your Card Is Lost or Stolen
Losing the card is serious but manageable.
Immediate actions
- Step 1: Inform MOHRE immediately This stops further use.
- Step 2: Request card blocking Blocking protects your digital identity.
- Step 3: File a police report Required if the card was stolen.
- Step 4: Apply for a replacement You can apply through TASHEEL or an authorized provider.
Replacement process
You will need:
- Emirates ID or passport
- Police report, if applicable
- Establishment details
Replacement fees apply. The new card keeps the same expiry date.
Updating Signatory Information
Updates are required when:
- A signatory leaves the company
- Authority changes
- A new authorized person is added
Process
- Submit request through TASHEEL
- Provide board resolution or authorization letter
- Update MOHRE records
Keeping signatory data accurate avoids legal risk and transaction delays.
E-Signature Cards Across Different UAE Sectors
E-signature cards are not limited to one industry. They are now used across most regulated sectors in the UAE. Each sector benefits in a different way.
Healthcare Sector
Healthcare relies on speed and accuracy. E-signature cards support both.
They are used for:
- Patient consent forms
- Medical staff employment contracts
- Licensing and HR documentation
Hospitals and clinics must meet strict compliance rules. Digital signatures help maintain clear audit trails. They also reduce paperwork errors and delays.
This supports compliance with UAE health authorities.
Real Estate and Construction
This sector handles large volumes of contracts.
E-signature cards are used for:
- Property sale and lease agreements
- Contractor and subcontractor contracts
- Tenant onboarding documents
Remote signing speeds up deal closures. It also helps developers manage multiple projects at once. Every signature remains legally valid and traceable.
Education Institutions
Schools and universities manage many documents daily.
Common uses include:
- Faculty and staff contracts
- Student enrollment forms
- Internal approvals and records
Digital signing reduces administrative workload. It also improves record accuracy. Institutions stay aligned with education and labor rules.
Financial Services and Banking
This sector demands high security.
E-signature cards support:
- Account opening documentation
- Loan and credit agreements
- KYC and compliance forms
Each signature includes identity verification. This helps prevent fraud. It also supports faster customer onboarding.
Retail and Hospitality
Large workforces create high document volume.
E-signature cards help with:
- Mass employee onboarding
- Franchise and brand agreements
- Supplier and vendor contracts
Seasonal hiring becomes faster. Records stay organized and compliant. This improves operations across multiple locations.
Across sectors, e-signature cards bring speed, control, and legal certainty.
E-Signature Card vs Traditional Methods: Comparison
Choosing the right signing method affects cost, speed, and compliance. Here is a clear comparison to help you decide.
Key Differences That Matter
E-signature cards are built for modern UAE processes. They work directly with MOHRE systems. Traditional methods depend on physical steps and manual handling. Manual signing causes delays.
It also increases paperwork and storage risks. Older PRO card processes reduce flexibility.
Digital signing removes these problems.
Comparison Table
Feature 1203_dda255-75> | E-Signature Card 1203_083113-8f> | Traditional PRO Card 1203_5041d1-fa> | Manual Signing 1203_5c1c98-e4> |
|---|---|---|---|
Processing Time 1203_212ee9-a0> | Minutes 1203_3e3d4f-b9> | Days 1203_ca3a99-af> | Weeks 1203_2f00ca-78> |
Cost 1203_86cfab-5c> | AED 200 1203_859479-dd> | Varies 1203_0322ff-13> | Higher 1203_a4f6e1-89> |
Security 1203_edc3c6-cf> | High (PKI-based) 1203_495911-c7> | Medium 1203_29a67a-41> | Low 1203_a3b236-0a> |
Remote Access 1203_70dc3c-ea> | Yes 1203_84c943-d3> | No 1203_660796-8f> | No 1203_a6fb41-b1> |
Environmental Impact 1203_3e2804-6b> | Eco-friendly 1203_9fc7a8-17> | Paper-based 1203_240010-9e> | Paper-based 1203_601d9c-b8> |
Legal Validity 1203_9bd783-8f> | Full 1203_3d07e7-92> | Full 1203_622d9c-f8> | Full 1203_20e90b-e0> |
Convenience 1203_107a43-a2> | High 1203_cb2c57-d8> | Medium 1203_128190-fd> | Low 1203_6fe982-66> |
What This Means for Businesses
E-signature cards save time and reduce operational friction. They support remote approvals and fast onboarding. Security remains strong through encrypted verification.
Traditional methods still work. But they slow down growing teams. They also increase dependency on physical visits.
For companies handling frequent labor transactions, e-signature cards offer the most practical option today.
Common Issues and Troubleshooting Guide
Problems with an e-signature card usually have simple fixes. This section helps you resolve issues fast, without delays.
Card Not Working or Not Recognized
Possible causes
- Card reader not compatible
- Outdated drivers or browser
- Card not activated in MOHRE system
- USB port or cable issue
Solutions
- Use a MOHRE-approved card reader
- Update browser and reader drivers
- Try another USB port
- Log in to MOHRE portal and check card status
Technical support
- TASHEEL service centers
- MOHRE customer support
- Authorized service provider used during application
Forgotten PIN
Reset process
- Visit a TASHEEL center in person
- Carry Emirates ID and passport
- Request PIN reset for e-signature card
Security verification
- Identity check through Emirates ID
- Biometric verification may be required
- New PIN issued after confirmation
PIN resets cannot be done online. This protects against misuse.
Card Expired
Renewal process
- Apply through TASHEEL or authorized provider
- Submit Emirates ID and trade license
- Pay renewal fee
Grace period
- Limited grace may apply
- Do not sign contracts during expiry
Fees
- Similar to initial issuance
- Extra charge if card expired long ago
Wrong Information on Card
Common errors
- Name mismatch
- Company details incorrect
- Wrong signatory role
Correction process
- Submit correction request at TASHEEL
- Provide supporting documents
- Updated card issued after approval
Documents needed
- Emirates ID
- Trade license
- Authorization letter or board resolution
Processing time
- Usually 1 to 3 working days
System Compatibility Issues
Browser requirements
- Latest Chrome, Edge, or Firefox
- Pop-ups enabled for MOHRE portal
Software updates
- Update card reader software
- Install required MOHRE plugins
Mobile app issues
- Update MOHRE app
- Log out and log in again
- Clear app cache if needed
If problems continue, stop transactions and seek support early.
E-Signature Card Renewal and Maintenance
Keeping your e-signature card active avoids service delays. Renewal is simple if done on time.
When to Renew
Most e-signature cards have a fixed validity period. The expiry date appears on the card or MOHRE profile.
MOHRE usually sends reminders before expiry. Do not rely on reminders alone.
An expired card can block:
- Labor contract signing
- Work permit approvals
- Employment amendments
Using an expired card may delay HR and payroll tasks.
Renewal Process
Documents needed
- Emirates ID copy
- Passport copy
- Trade license
- Establishment card
Where to renew
- TASHEEL service centers
- Authorized service providers
Fees
- Government renewal fee applies
- Service charges may apply if using an agent
Processing time
- Same day in most cases
- Some renewals take up to 48 hours
Renew before expiry to avoid service disruption.
Keeping Your Card Active
Use the card regularly. Inactive cards may face technical issues.
Keep systems updated:
- Browser
- Card reader software
- MOHRE app
Digital certificates may also expire. Certificate renewal is part of long-term maintenance. Store the card securely and protect the PIN.
Good maintenance keeps business operations smooth.
Future of Digital Signatures in UAE
Digital signatures are becoming a core part of government services. The UAE is moving fast in this area.
UAE’s Smart Government Vision 2025
The UAE aims to make most government services fully digital. Digital signatures play a key role in this plan.
MOHRE systems are already linked with:
- Immigration services
- Labor contract platforms
- Business licensing portals
More integrations are planned.
This reduces manual checks and physical visits. Blockchain is also being tested for document records. It helps prevent tampering and improves traceability.
Security standards continue to improve. Encryption methods and identity checks are updated regularly. These changes support faster approvals and safer transactions.
Upcoming Features
A mobile-first approach is a major focus. Most signing tasks will work fully on smartphones. AI-based verification is also expected.
This helps detect misuse, identity mismatch, and unusual activity. Cross-border recognition is under review. This may allow UAE-issued digital signatures to work with select foreign systems.
These updates will benefit:
- Employers hiring remotely
- Free zone companies
- International businesses operating in the UAE
Digital signatures will become more flexible, secure, and widely accepted.
Conclusion: Embrace Digital Transformation with E-Signature Cards
E-Signature Cards have become a core requirement for modern businesses in the UAE. They simplify how labor contracts are signed, approved, and stored. They reduce delays, cut paperwork, and align companies with MOHRE systems. Most importantly, they bring legal certainty and operational speed.
With an e-signature card, employers can manage contracts remotely, maintain clean records, and avoid compliance risks. HR teams gain better control over onboarding and exits. Business owners save time and reduce dependency on manual processes. The system is secure, legally valid, and built for long-term use under UAE law.
Digital adoption is no longer optional. It is part of future-proofing your business in the UAE’s regulated environment. Companies that adapt early avoid disruptions later.






